Thanks for the post. Only time will tell if this a real effort or another smoke screen. Wouldn't it be nice to hear from Nissan directly?!

 

make sure u keeping calling that number

Nissan North America, call (800) 647-7261 and lodge a complaint with the manufacturer.

 

B.S.

I am on my 3rd set of front tires now and have 20K on the car and have had the front-end toe adjusted two times and it still isn't fixed!!!!!!!!!!

Mspeasl
03 Redline Touring
Central Illinois
Delivered 8/02

 

This story is rather old.

The TSB is something like NTB03-006B now. And it's still not a fix.

 

Re: This story is rather old.

The story may be old but it is very significant in that it is contradicted by Nissan's TSB's on the issue. If the problem was as stated by the Nissan representative; "some cars left the plant with inproper alignment" then why did Nissan change the effective nominal toe specs? And I believe that they had already done this, albeit very quietly, before the article was published. It is just another strike against Nissan and their unwillingness to tell the truth. I also emailed the author an asked him how they fixed the the problem on their test vehicle and pointed out the incredulatity of Nissan's explanation. He never replied.

 

maddddddddddddddddddddddd




do u guys want to sue nissan w/ me?????

 

this tx350z is good, i want to hire him


what do u guys think????


Author: tx350z (66.28.225.---)
Date: Jan 19, 12:34pm

I'm not a lawyer but I've done a huge amount of homework on this in the last month or so.

Yes, you can sue Nissan for feathering. You can sue them for practically anything, even because the ashtray is smaller or larger than you would like. Winning your case is entirely another issue.

Lemon laws vary from state to state. Generally, they will not apply as a blanket remedy for all cases (read "class action"). You will have to weigh your own circumstances against your state's laws to determine if it applies to your case.

What you can do:
Consult the Nissan warranty. It spells out the process for mediation and arbitration of warranty disputes. The important point is that there has to be a dispute. If Nissan replaced your tires when requested, you have no dispute with them (yet). If they refuse to replace the tires, as they have in my case, then you have something to dispute.

Generally the process is:

Step 1: Contact your dealer's service department. If they don't replace the tires, Step 2.

Step 2: Contact NNA directly at 1-800-NISSAN1. If they decline to replace your tires, Step 3.

Step 3: Go to http://www.dr.bbb.org/autoline/alprocess.asp and read the process for using the BBB's Auto Line process. The instructions are a little confused, but basically, you fill out an on-line form with all the facts of your case. About a month later, they will contact you to setup a mediation conference call with Nissan. If that doesn't go well, Step 4.

Step 4: Ask the mediator on how to request Auto Line's arbitration service. Assuming you lose in arbitration (very unlikely), you can either accept the decision, or reject the decision. In a worst-case scenario, Step 5.

Step 5: Small claims court. Small claims laws very by state, county, and sometimes city. Check the laws that apply to your area. In most cases, you will only be able to sue to have the tires replaced at no cost. A permanent fix will likely cost more than what you can go after in small claims court.

If you decide to get into the ring with Nissan, get your ducks in a row! You are going to have to prove:
1: You are experiencing a real problem that needs to be fixed.
2: The problem should be fixed under warranty.
3: You have given Nissan every opportunity to fix the problem
4: They have refused to fix the problem.

Note that "not fixing" and "refusing to fix" are two entirely different things. If Nissan has shown good faith in trying to fix your problem, you are unlikely to win anything.



Post Edited (Jan 19, 12:36pm)