Outlier
I tried explaining that to someone here once before, Leon...
They don't do statistics here, it's all raw xenophobic emotion and anecdotal evidence. "Because mine is good, they are all good...but you are wrong because you had a bad experience and are making blanket statements."
At least that is how I sum up Norm's past few posts.
Consumer's Reports doesn't have any vested interest other than telling their subscribers what to expect from what they buy, and what to steer clear of when buying this product or that. Frankly I disagree with their assessment of many vehicles from a SUBJECTIVE standpoint, but TOTALLY defer to them on the STATISTICAL ASSESSMENT when it comes to reliability, etc...
By subjective assessments, when their engineers say things like a new corvette has 'a somewhat jouncy ride and very stiff suspension' it's like "DUUUUH! That is what a Corvette is SUPPOSED to have!" They make very pedestrian (literally!) observations on vehicles from a non-car-guy point of view, that as an enthusiast I simply won't agree with.
But that is subjective. To each his own, so to speak.
But on the 'predicted reliability' or 'repair incidence' or the various subsystems being rated----they are spot on: Much better than Average, Average, or Much worse than Average. The AVERAGE KEEPS MOVING. They aren't living in the past, they UPDATED their EXPECTATIONS.
Curiously in the 80's a lot of UAW people were cancelling their subscriptions because CR was rating Japanese Cars with those little Red Dots, and most of the Domestic stuff with Black Balls... Now, the little red dots may have moved to white circles, but the Black Balls have only turned to half-moons. Meaning, yeah they improved, but they are still less than average!
When they have no interest, and buy cars like everyone else buys (and not special press cars from the specially maintained fleet!) they tend to have a slightly different take than most of the auto magazines.
But then again, Empirical Data and Statistics have never been welcome here in any discussion at ZC.C!